Refund Policy

100% No-Risk Money Back Guarantee

If you have paid for the Premium Membership, but you disagree with something, we will give you your money back, just email us at

Money Back

ngu1.team is well aware that people often change their minds over their decisions.

We are loyal to our users and guarantee 100% refund for the Premium membership:

  1. If you have paid for the Premium Membership, but you disagree with something and you have not contacted any of our sellers, we will refund you for the Premium Membership.
  2. When a seller does not reply to you within 72 hours and you want a refund, you get 100% money back for the Premium membership. Please note: the refund is only possible if a seller never got back to you.
  3. You will get a Premium Membership cost refund, except for the commission of the payment system.

However, if you purchased Premium Membership for 1 year, and THEN noticed or decided that you prefer Lifetime Premium Membership, you need to contact us with your request on upgrading your membership. If this is the case, you will have to pay the difference between the cost of the two options.

Please, be attentive to the terms specified above to avoid any unpleasant situations.

Best regards,

ngu1.team.